Assistance

Managing a photovoltaic system requires much more than simple installation. To ensure optimal operation, real savings, and regulatory compliance, qualified and ongoing support is essential.
We offer comprehensive technical and administrative assistance, designed for individuals, businesses, condominiums, and agricultural facilities. We work on both our own and existing systems.

What our photovoltaic assistance includes:

Management of bureaucratic procedures and certifications

• GSE Procedures (On-Site Exchange, RID, Self-Consumption, RES)
• Completion and submission of ENEA and Revenue Agency forms
• Electrical Compliance Certifications (DICO, DIRI, DIRA)
• Drafting and updating the system booklet
• Technical reports and declarations for tax deductions and bonuses

Connection practices and variations

• Request for grid connection with the distributor (Enel, E-Distribuzione, etc.)
• Contract transfers in the event of change of ownership or management
• Technical or administrative changes (power, configuration, integrated systems)

Remote assistance

• 24/7 photovoltaic system monitoring
• Real-time diagnostics on inverters, batteries and production
• Telephone or email support for alarms, errors, or unexpected events
• Firmware updates for inverters and storage systems (where compatible)

Bill/system analysis

• Comparison between production data and actual consumption
• Check your actual savings on your bill
• Analysis of return on investment (ROI) times
• Tips for optimizing consumption (e.g. battery installation, home automation, etc.)

Customs and tax procedures

• Customs procedures for systems over 20 kW (energy export)
• Annual declarations for the Customs Agency and UTF
• Support for VAT compliance and tax returns related to the plant

24/48h emergency breakdown response

Are you having a sudden problem with your system? Production down?
We activate our rapid assistance service, with intervention within 24/48 working hours, to resolve:

• Inverter faults
• Production crashes or system errors
• Storage or monitoring malfunctions
• Electrical problems or wiring anomalies
• We also carry out instrumental field checks and complete functional tests.